Shipping policy
Shipping Policy
Thank you for shopping with us! We aim to provide a smooth and reliable shipping experience. Please review our shipping policy below.
Order Processing
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All orders are processed within 1–3 business days.
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Orders are not processed, shipped, or delivered on weekends or holidays.
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If we experience a high volume of orders, processing times may be slightly delayed. We will notify you of any significant delays.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Typical delivery estimates:
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Standard Shipping: 3–7 business days
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Expedited Shipping: 2–4 business days
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Express Shipping: 1–2 business days
Delivery times are estimates only and may vary by destination.
International Shipping
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We ship internationally to most countries.
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International shipping costs and any applicable taxes/duties will be shown at checkout.
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Please note: Customs fees, import taxes, and duties are the responsibility of the customer.
Order Tracking
Once your order has shipped, you will receive a shipment confirmation email containing your tracking number. Tracking information may take up to 24 hours to update.
Shipping Address
Please ensure your shipping address is correct.
We are not responsible for:
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Incorrect or incomplete addresses
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Lost packages due to address errors
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Delivery delays caused by the carrier
Lost, Damaged, or Stolen Packages
We are not liable for packages lost or damaged during shipping.
If your package is lost, stolen, or arrives damaged:
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Contact the carrier to file a claim.
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Contact us and we will assist however we can.
Returns Due to Failed Delivery
If a package is returned to us due to failed delivery, incorrect address, or refusal, the customer is responsible for additional shipping charges.
Contact Us
If you have any questions about your order or shipping, feel free to contact us at raithanetheocals@gmail.com